Privacy policy

Privacy Notice

Last updated: October 22, 2026

NOMO Smart Care, LLC (collectively, “we,” “us,” “our,” or “NOMO”) respects the privacy of you and your loved ones. Protecting your information is important to us. This privacy notice (“Privacy Notice”) explains how we handle the personal information that we collect through our website located at www.nomosmartcare.com (the “Website”), our various connected devices such as the NOMO Hub, the NOMO Satellite, and the NOMO Tags (each, a “Device” and collectively, the “Devices”) and our NOMO mobile application (the “NOMO App” and together with the Website and the Devices, the “Services”). 

The Services are owned or operated by NOMO or companies related by common ownership or control. This Privacy Notice does not apply to products or services provided, or information obtained, other than through the Services. 

This Privacy Notice sets out our commitments and explains the rights that you have with respect to your personal information. We may update this Privacy Notice from time to time. Any changes will be effective immediately upon the posting of the revised Privacy Notice. We encourage you to periodically review this Privacy Notice for the latest information on our privacy practices. If you do not agree to the terms of this Privacy Notice, please do not use the Service.

We use this Privacy Notice to clearly disclose to you our privacy practices in a manner that is easy to understand.  If there is something you do not understand about our privacy practices, please feel free to contact us at privacy@nomosmartcare.com.

Our Services are used to detect changes in the behavior of in-home care recipients – in other words, the person being monitored (“Recipient”) and provide automatic notification to benefactors of the Services, the account holders/app managers (“Users”) allowing them to connect with others in the care network (such as family members, caregivers and professionals, and healthcare coordinators)(“Caregivers”) to provide immediate contact with, and care for, the care Recipient.

What is Personal Information?

“Personal Information” is information that can be used to identify you.  This information includes but is not limited to things such as your name, phone number, email address, and health information.

Business contact information (e.g., work email address) and anonymous information are not Personal Information.

What Personal Information do we collect?

In brief: The Personal Information we collect depends on how you use our Services.

If you are a Recipient, we may collect:

• Demographic information (such as your name, age, date of birth, race/ethnic origin, marital status, gender identity/sexual orientation, or other information you choose to provide)
• Contact information (such as your phone number, email address, and home address)
• Health-related information (such as weight and height, you religious/philosophical beliefs relating to medical status, and other information that you allow Users or Caregivers to provide to us)
• Government health card number or insurance information (if required in connection with a medical service)
• Financial account information (such as bank account information)
• Employment information (if required in connection with a medical service)
• Routines and behaviors and general information about your movements in locations where you have permitted the Devices to be used, as well as location data.
• Digital images and photos
• Audio recordings
• Account security information (such as place of birth, or other information you supply related to security questions)
• Other information you disclose when you create an extended online profile or ask us a question about our Website or our Services
• Technical information about your use of our Website including IP address, device identifier, and viewing information
• Geo-location information telling us from where you are accessing the Website and/or use of the Devices. The Nomo Smart Care app collects and uses your location data, if permitted, even when the app is closed or not in use. By enabling this feature, you can keep your loved ones and emergency services (if needed) informed about your location.

If you are a User or Caregiver we may collect:

• basic contact information to enable the Services to communicate with the Caregiver about the User.

Some of the Personal Information we collect may constitute “Sensitive Personal Information” under various privacy laws. For instance,

• Age/date of birth
• Race/ethnic origin
• Marital Stsatus
• Gender identity/sexual orientation
• Government identifier (for instance, SSN or SIN (if required in connection with a medical service))
• Financial account information
• Religious/philosophical beliefs relating to medical status
• Employment information (if required in connection with a medical service)
• Routines and behaviors
• Location data

We treat Sensitive Personal Information with particular care.

Personal Health Information

We may collect the Recipient’s personal health information (“PHI”) from Caregivers, if the Recipient permits us to do so. By establishing an account, activating a Device, or inviting an initial User or Caregiver to participate in your care network, you understand, agree, and authorize that designated Users and Caregivers may invite and grant access to additional Caregivers, family members, or support professionals to join your care network (the "Care Circle") on your behalf. All members admitted to your Care Circle will have access to view, receive, and contribute to your care data, status alerts, and PHI as necessary to provide the Services. If you wish to revoke access or remove an individual from your Care Circle, you or an authorized account manager must do so through the NOMO App account settings.  If you are a US resident, please note that this Privacy Notice is distinct from a Notice of Privacy Practices, which you may have received from your health plan or healthcare provider. A Notice of Privacy Practices is a special notice required by a US federal privacy law known as “the HIPAA Privacy Rule”. If your participation and use of NOMO’s Services is being sponsored by your health plan or if your Caregiver elects to provide PHI through the NOMO App for your use in connection with the Services, the Personal Information that you or your Caregiver provide to NOMO is considered PHI and we will safeguard it in accordance with all applicable state and federal requirements regarding the privacy and security of health information.

Information of Children/Minors

We do not intentionally collect information from persons under the age of 18, so please do not use the Services if you are under the age of 18 or use the Services with individuals who are under the age of 18.

How do we collect Personal Information?

In brief: We collect information from you directly when you enter it into a form in our Services or use our Devices.  We collect information from you indirectly and automatically through the use of cookies, web beacons and log files.

Direct Collection

We collect much of the Personal Information listed above directly from you when you submit it on our Services.  This includes information you share with us on the Contact Us page of our Website.

For the Website, we collect Personal Information from you to provide you with information about our Services.  This includes general identity, location and billing information.

Our Devices record detected motion events, recognized acoustic signatures and location tracking information.

We may also collect information through a “bot” which is an automated service that will ask questions, provide answers, and store information within the Services for use by Users and Caregivers.

We collect contact information for Caregivers.  We may also collect your health information such as diagnosis, medication, and prescriptions if you provide it to us.

Indirect Collection

Information from Users

For the NOMO App, we collect financial account information (through a third-party service) to use for billing purposes. 

Information from Caregivers

We will collect Recipient Personal Information and Sensitive Personal information from your Caregivers.  If your Caregiver is a “covered entity” under HIPAA, or a health information custodian under other similar laws, we may collect PHI from your Caregiver where you have permitted us to do so.  Caregivers may also provide us with specific information to enable better performance of the Services, such as information for Recipients who have been identified as a fall risk.  If you are a Caregiver, only provide this type of information if it is necessary to enable the Services to meet the needs of the Recipient and Users, and in accordance with applicable health privacy laws (which may require consent of the Recipient).

Third party service providers

When you are on our Website and are asked for Personal Information, you are sharing that information with us and our affiliates and service providers.  Although we generally operate the Website and collect the information, we may engage third-party service providers to assist us in that collection.

Other websites to which we link may collect personally identifiable information about you when you visit those sites.  The information practices of other websites linked to our websites are not covered by this Privacy Notice.

Cookies and Other Technology

As part of offering and providing customizable and personalized services, we use cookies and other online tracking technologies to store and sometimes track information about you.  We may use these technologies to:

• Provide you with personalized content based on your use of the Website
• Enable you to more easily use our Website by remembering and using contact information, purchasing information, and registration information
• Evaluate, monitor and analyze the use of our Website and its traffic patterns to help improve the Website and Services
• Assist us with ad reporting functions such as to learn which ads are bringing users to our Website

The types of technologies we use include:

• Cookies.  A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive.  Cookies enable us to identify your browser as a unique user.  Cookies may involve the transmission of information from us to you and from you to us.  Cookies may also be used by another party on our behalf to transfer information to us in accordance with their privacy statement.  Some cookies are “persistent cookies.”  They are used by us each time you access the Website.  Other cookies are called “session cookies.”  Session cookies are used only during a specific browsing session.  We may use a session cookie, for example, to remember that you have already navigated through a particular menu, or that you have entered in age information for a portion of a site that is restricted by age.  We may also use “analytics cookies” that allow web analytics services to recognize your browser or device and, for example, identify whether you have visited our Website before, what you have previously viewed or clicked on, and how you found us.  This information is provided anonymously for statistical analysis only.  Analytics cookies are usually persistent cookies.
• Web Beacons.  We also employ a software technology called a clear GIF (Graphics Interchange Format), also known as a pixel tag or Web beacon.  A clear GIF is a line of code that we place on our Websites or in e-mails which allows us to analyze our advertising and the general usage patterns of visitors to our Websites.  These help us better manage content on our Website by informing us what content or promotions are effective.  Unless you consent, we do not collect personally identifiable information from you through the use of web beacons.  You may not disable Web beacons.
• Log Files.  Like most standard website servers, we use log files.  Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.  We utilize this information to analyze trends, administer the website, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.
• Social Networking.  The Website permits you to use a third-party social networking platform such as Facebook, LinkedIn, Twitter, Pinterest, and Instagram.  These plug-ins allow you to follow us on those services.   When you use social networking platforms and plug-ins, you share your information with such social networks and their respective Privacy Notice applies to disclosure of such information.  In addition, they may be able to collect information about you, including your activity or may notify your connections on the social networking platform about your use of our Website.  Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising.  Please note that the privacy polices of third-party social networking platform apply to their use through plug-ins connected to our Website, and we encourage you to read them.  We may add new social networking plug-ins and buttons to our Website from time to time.

Information from Other Sources

When you download, access, and/or use the NOMO App or the Website, they may use technology to automatically collect:

• Usage Details. When you access and use the NOMO App or the Website, we may automatically collect certain details of your access to and use of the NOMO App or Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the NOMO App or Website.
• Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number. We may also collect information about the Devices you have connected to the App.
• Stored Information and Files. The NOMO App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
• Third Party Devices. In addition to information collected through the Devices, we may also enable you to enable the Services to capture data using third-party devices such as a blood pressure unit or glucose monitoring device.  We will treat any data collected through these devices in the same manner we treat data collected through our NOMO Devices.

If you do not want us to collect this information, do not use the Website or download the NOMO App or delete it from your device.

What choices do you have about the collection of Personal Information?

In brief: You can always choose not to submit information.  You can disable cookies in your browser.  You can choose not to use social networking plug-ins.  You can opt-out of our marketing related emails. In some cases, if you choose not to provide your Personal Information, the service may not function, or may not function fully.

Direct Collection.  If you do not want to share your information, you can choose not to participate in a particular service or activity.

Cookies.  You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent.  You may lose some features or functionality when you disable cookies.  Remember, also, that disabling cookies is browser specific.  If you log on using Google Chrome, you must also disable cookies in Safari if you use that browser at a different time.

Web Beacons.  It is not possible to disable Web beacons.

Log Files.  It is not possible to disable log files.

Social Networking.  If you do not want to share your information, you can choose not to use social networking plug-ins.

Marketing Emails.  To ensure that you will not receive recurring marketing or other information from us unless you choose to, we will provide you with simple instructions on each marketing email from us for you to let us know that you have chosen to stop receiving such emails from us (for example, an unsubscribe function).

Do Not Track.  Do Not Track (DNT) is a voluntary privacy preference that users can set in their web browsers.  While the United States Federal Trade Commission has endorsed DNT, our Website does not support DNT codes.

Google Analytics.  You may opt-out of Google Analytics collection by downloading the browser plugin “Google Analytics Opt-out Browser Add-on” here.

How do we use Personal Information?

In brief: Our main goal in collecting information is to improve the Website and provide you with the best possible experience on the Services.  For example, by using the Personal Information we collect, we can provide you with an easy to use and readily available forum to ask questions about our products and services.  By using the NOMO App, you will have the ability to automatically communicate with your Caregivers about your health status.

Please note that we only use PHI to deliver the Services and do not use it for marketing or other secondary purposes.

We may use your other Personal Information to:

• To provide the Services to you
• Answer questions you may have about our Devices and Services
• Notify you of other products or services available from us and our affiliates
• Personalize online content so that is applies to you and your interests
• Provide you with advertising targeted on your interests related to our Services
• To connect you to your Caregivers
• To enable you to receive emergency services
• To improve our Devices and Services
• Compile, analyze and do research on our Users' and Caregivers’ demographics and behavior
• Detect, investigate and prevent activities that may violate our policies or be illegal

We use, and share location data only to provide and improve our Services and to enable Users and Recipients to share location data with their Caregivers and Emergency Service Providers.

With whom do we share Personal Information?

In brief: We share your information with companies who assist us in providing services, when we need to protect our Website or information and when we sell our businesses. We do not sell your Personal Information to third parties.

We will not disclose any of your Personal Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below.

NOMO will only use or disclose the Personal Information, Sensitive Personal Information and PHI that we collect from or about you – including, without limitation, through the NOMO App and Devices – as allowed by applicable state/provincial and federal law health and data protection laws (“Law”), the terms of our agreement with your health plan or Caregiver, if applicable, and its Notice of Privacy Practices (collectively “Health Plan Privacy Policies and Law”). The Privacy Policies and Law may be more limiting than this Privacy Notice. If that is the case, the Health Plan Privacy Policies and Law control how we may use or disclose your Personal Information. For example, in this Privacy Notice we say that we may use your contact information to send you information about opportunities, products or services provided by NOMO – we will only do this if the Health Plan Privacy Policies and Law allow us to. In addition, we will only use or disclose your Personal Information as allowed by the Health Plan Privacy Policies and Law. For more information, please refer to your health plan or Caregiver's Notice of Privacy Practices, and the Law that may be applicable.

These are some of the ways that we share your Personal Information:

Caregivers and Care Circle Members

As described above, if you are a User or Recipient, we share certain Personal Information and PHI about you with members of your Care Circle so that they can provide Recipients with the appropriate care and communicate with Users regarding the Services and care updates (for instance, alerts or status updates). Because care coordination is collaborative, any authorized User or Caregiver admitted to a Recipient's Care Circle has administrative permission to invite downstream Caregivers or family members to the Care Circle on the Recipient's behalf. If you are a Caregiver, we will share certain of your Personal Information with the Recipients you care for and with Users to enable them to use the Service.

Emergency Service Providers

If you enable emergency notifications in the App, we may provide your contact information and other health information to an emergency third-party service such as a 911 assistance vendor or an EMS provider.

Service Providers

We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering, or mailing, website development and operation, answering customer questions about products or services, sending postal mail or email, analyzing website use, processing payments, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other reason.

De-Identified, Anonymized, and Aggregated Information

We may create, generate, use, and disclose de-identified, anonymized, or aggregated data and related user statistics to prospective partners, affiliates, researchers, and other third parties. "De-identified" or "anonymized" information means information that has been stripped of direct and indirect identifiers such that it cannot reasonably be used, alone or in combination with other reasonably available information, to identify, link to, or re-identify an individual person. "Aggregated" data refers to high-level, statistical information compiled across multiple individuals that does not reveal the identity of any specific individual. Because de-identified, anonymized, and aggregated information does not directly or indirectly identify you, it does not constitute Personal Information under applicable law, and we may utilize such data for benchmarking, research, product and algorithm optimization, and commercial collaboration without restriction, to the fullest extent permitted by applicable law.

Other

We also may disclose your information in special cases. For example, when we believe that we must disclose information to identify, contact or bring legal action against someone who may be violating our Terms of Use, or may be causing injury to or interference with our rights or property, other website users or customers and their information, or anyone else who may be harmed by such activities. We may disclose, access or monitor your Personal Information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary, to prevent or investigate fraud, to maintain, service and improve our products and services and our information security, or otherwise as applicable laws may permit or require.

As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of our businesses, customer and website visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction. In such case, the transferred information may become subject to a different privacy notice.

How can I control my Personal Information?

In brief: We offer our customers choices for the collection, use and sharing of Personal Information.

You may contact us at privacy@nomosmartcare.com if you wish to view, edit, or delete your Personal Information from our database, and we will do our best to accommodate your request.

If you believe that any inaccurate or inappropriate Personal Information has been obtained or provided to others through your use of this Website, you should contact a representative at privacy@nomosmartcare.com.

See below at What rights do I have? for more information.

How do we protect your information?

In brief: We use reasonable efforts to protect your information. We use administrative, organizational, and technical safeguards that are appropriate to the sensitivity of the Personal Information we hold.

We have internal policies and security standards to help protect our systems and your Personal Information against unauthorized access and use. We retain your Personal Information only for the time we need it. And we only use it for the purposes that we explain to you. Our agents and service providers are bound by contracts to keep your Personal Information confidential and must not use it for any unauthorized purpose. We train our employees on the procedures they must take to keep your information safe.

Cross-Border Transfers and International Processing (United States Storage)

If you access our Website or utilize our Services from Canada or outside the United States, please be aware that your Personal Information, Sensitive Personal Information, and health-related information will be transferred to, processed, and stored on servers located in the United States (including Amazon Web Services infrastructure in the United States).

By accessing our Website, registering an account, or using our Services, you understand and expressly consent to the transfer, storage, and processing of your Personal Information in the United States. Data stored in the United States is subject to United States federal and state laws, including lawful access requests, court orders, and statutory disclosure requirements by United States law enforcement, regulatory, or national security authorities (such as under the CLOUD Act or subpoenas) without notice to you.

To ensure that Personal Information originating from Canada receives comparable protection when processed in the United States, we implement robust contractual, organizational, and technical safeguards. These include data processing agreements with our hosting and infrastructure providers (incorporating strict access controls and confidentiality terms), enterprise encryption in transit and at rest, and third-party security audits (such as SOC 2 compliance and regular penetration testing).

Internet Transmission Security

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Information that you disclose by use of the Website (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use reasonable efforts to ensure its security on our systems.

How long do you keep Personal Information?

In brief: We retain your Personal Information only as long as we need it for the purposes for which it was collected, used or disclosed. After this time, we destroy it.

We retain your Personal Information only as long as we need it for the purposes for which it was collected, used or disclosed. We have procedures to help us determine the length of time we will retain your information. The length of time varies. It depends on the product or service, the sensitivity of the information, and the purposes for which we use it. We may retain your information after the end of your relationship with us. For example, when we need your information:

• for legal or regulatory purposes
• to respond to issues that may arise at a later date
• to support the credit reporting system
• to support fraud prevention and other risk assessments
• for security purposes

We have procedures to guide what we do when we no longer need your information for these purposes. We may securely destroy, delete, or erase it, or we may convert your information to an anonymous form.

What rights do I have?

In brief: You have the right to access and correct your Personal Information, as well as obtain from us additional information about how we process it. You may also withdraw any consent you provided.

Accessing your Personal Information

Upon your written request, we will give you access to the information we retain about you. If you ask us, we will help you make your request. We will ask you for your information to confirm your identity. We may also ask for specific details related to your account if you have one. We will let you know in advance if a minimal charge will be required for conducting the search and we will respond to your request within 30 days.

If the information you want concerns any decisions we made about your product or service applications, we will tell you the reasons for those decisions unless otherwise prohibited by law. If we relied on information from a third party, to make the decision, we will, where the law allows, provide you with the name and address of that third party.

Please note that we will not be able to provide information about you from our records that contain references to other persons, is subject to legal privilege, contains confidential information proprietary to Nomo, relates to an internal investigation, risk assessment or violation of law, or that cannot be disclosed for other legal reasons.

Correcting your Personal Information

We make reasonable efforts to keep your information accurate and up to date. This helps us give you better service. It also reduces the chance that we may use wrong information to make a decision which could impact you. We have procedures and practices to help us maintain the accuracy of your information.

You can help by keeping us informed of any changes. For example, tell us if you move or change telephone numbers. If you find any errors in our information about you, let us know right away. We will make the corrections. We will also give the corrections to anyone we gave your information to and who relies on it. If we don't agree with your requested change, we will note your request in your file.

Machine Learning and Assistive Pattern Recognition

We use proprietary software algorithms, automated data processing, and machine learning toolsets (including speech-to-text processing, acoustic pattern recognition, and behavioral motion trend analysis) to support the operational functionality of our connected Devices and NOMO App. These assistive technologies operate solely to detect environmental changes, recognize acoustic signatures, identify potential routine deviations (such as a potential fall or inactivity event), and transmit real-time alerts and telemetry to designated Users and Caregivers. Our machine learning toolsets function strictly as assistive operational features to provide situational awareness to your Care Circle; our Services do not render automated decisions, legal determinations, credit or insurance evaluations, or similar consequential outcomes regarding you or your account.

Withdrawal of consent

You have the right to withdraw your consent where our processing of your Personal Information is based on consent, subject to legal or contractual restrictions and reasonable notice. However, if you withdraw your consent, we may not be able to continue to provide you with certain aspects of our Services that need your Personal Information to function.

How do I ask a question or make or complaint?

We take your concerns seriously. We work hard to help resolve any privacy complaint and have a designated Privacy Officer. If you have a privacy complaint or a question about our privacy practices, please contact us at:

NOMO Smart Care, LLC

Attn: Privacy Officer

7151 Metro Boulevard

Edina, MN 55439

privacy@nomosmartcare.com

Additional Information for Residents of Quebec

If you reside in Quebec, you have the right to request the cessation of dissemination, de-indexing, or re-indexing of your personal information under statutory conditions. In addition, to the extent that we use any automated decisions-making technologies using your personal information, you may submit your comments and concerns to us using the contact information listed above in the “How do I ask a question or make or complaint?” section of this Privacy Policy.

Your California Privacy Rights.

In brief: California residents are entitled to additional protections under California Law including the right to request information about third parties to whom we disclose information for marketing purposes.

Requests for Information Under Current Law

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or written request at the address below.

Make sure to state that you are a California Resident.

Scope of Notice

This notice applies to personal information we collect about California residents both online and offline. It applies to California residents who are users of our Website; our customers; individuals inquiring about our products and services; and all other California residents from whom we collect personal information.

As defined in the CCPA, personal information includes any information that identifies, relates to, or could reasonably be linked to a California resident or household. It includes, but is not limited to: identifiers, characteristics of protected classes, commercial information, biometrics, internet or electronic information, geolocation data, audio/visual or similar information, employment and educational information, and inferences drawn from any identifiable information. Personal information does not include publicly available information from a public government record.

This notice does not apply to information that is exempt from CCPA disclosure requirements. This includes personal information of individuals acting in their capacity as representatives of our clients, prospect clients, vendors, and other businesses that we conduct business with to the extent the information is collective with respect to a business-to-business transaction or business relationship. This disclosure also does not apply to individuals who are not California residents, any personal information exempted under Cal. Civ. Code Section 1798.145, or any other personal information not contemplated in the CCPA.

Do Not Track (DNT) is a privacy preference that users can set in their web browsers. While the United States Federal Trade Commission has endorsed DNT, our Services do not support DNT codes. However, except in the case of analytics cookies, remarketing and other features of Google Display Advertising described above, our Website limits tracking to the internal uses described above. Except in the case of analytics cookies, remarketing and other features of Google Display Advertising described above, our Website does not track your use across multiple websites, however, other websites to which we link may. Please review their privacy policies to understand how you may be tracked.

California Consumer Privacy Act

The California Consumer Privacy Act (“CCPA”) grants State of California residents the following rights, to:

• Know what personal information is being collected about them;
• Know whether their personal information is sold or disclosed and to whom;
• Say no to the sale of their personal information;
• Access their personal information;
• Have their personal information deleted (subject to certain exceptions); and
• Have the right to equal service and price, even if they exercise their privacy rights under this law.

NOMO does not currently meet the thresholds to be subject to the CCPA. However, if you are a California resident and wish to request information about how to exercise your third-party disclosure choices, please send a request by email or postal mail to the address below. We will also be modifying this policy to comply with the new California Privacy Rights Act (“CPRA”) so check back for updates.

Address for California Privacy Requests

NOMO International, Inc.

Attn: Your California Privacy Rights

7151 Metro Boulevard

Edina, MN 55439

privacy@nomosmartcare.com

Please include your name, street address, city, state, and zip code (your street address is optional if you wish to receive a response to your request via email). We will not accept requests via the telephone or by fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Your Nevada Privacy Rights.

In brief: Nevada residents are entitled to additional protections under Nevada Law including the right to request information about third parties to whom we disclose information for marketing purposes.

Opt-Out Requests

Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. We do not sell your personal information to third parties as defined in Nevada law. If you are a Nevada resident and wish to opt-out of the sale of your personal information should we change our practices in the future, you must send a request by e-mail at privacy@nomosmartcare.com. Make sure to state that you are a Nevada resident.

Who do you contact with questions or concerns about our Privacy Notice or privacy practices?

If you need further assistance, please send an e-mail with your questions or comments to privacy@nomosmartcare.com or write us at:

NOMO International, Inc.

Attn: Your Nevada Privacy Rights

7151 Metro Boulevard

Edina, MN 55439

privacy@nomosmartcare.com

Consent regarding monitoring and recording of phone calls - Telephone Consumer Protection Act (TCPA) Consent

By clicking "I Agree", you consent to the monitoring and recording of phone calls between you and us or any of our affiliates, agents, assigns and service providers, may be monitored and recorded by us and any of our affiliates, agents, assigns and service providers, to enhance our services to you. You further certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number.

Your cellular or mobile telephone provider will charge you according to the type of plan you carry. We may listen to and/ or record phone calls between you and our representatives without notice to you as permitted by applicable law. For example, we listen to and record calls for quality monitoring purposes.

You further agree that we may, from time to time, make calls and/or send text messages to you at any telephone number associated with your account, including wireless telephone numbers that could result in charges to you.

The manner in which these calls or text messages are made to you may include, but is not limited to, the use of prerecorded/artificial voice messages and/ or automatic telephone dialing system. You further agree that we may send e-mails to you at any e-mail address you provide us or use other electronic means of communication to the extent permitted by law.

You may unsubscribe from receiving text messages, emails or telephone calls at any time by (i) replying STOP to any text message received from us, or (i) email to privacy@nomosmartcare.com. You acknowledge and consent that following such a request to unsubscribe, you may receive one final text message or email from us confirming such request.