Nomo Essential Care Kit: Hub, two Satellites, four Tags, lanyard, and the Nomo Smart Care app

Set up your Essential Care Kit

5 steps. About 20 minutes.

The Essential Care Kit contains the following:

  • Hub Hub 1x
  • Satellites Satellites 2x
  • Tags Tags 4x
  • Lanyard Lanyard 1x

Step 1: How to find and install the Nomo Smart Care app

1.1

Using the search bar in the Apple App Store or Google Play Store, enter "Nomo Smart Care."

App Store listing for Nomo Smart Care, Health & Fitness, rated 4.3
1.2

Select the Nomo Smart Care app from the search results page.

1.3

Download the Nomo Smart Care app to your mobile device and follow standard installation procedure.

Step 2: How to set up your account

This section sets up YOUR Nomo Smart Care account with YOUR contact information. Your LOVED ONE'S information is entered later, in step 3.

2.1

Open the Nomo Smart Care app.

Welcome screen: With Nomo, caring is about to get a lot easier, with a Begin button
2.1.a

On the Welcome Screen, tap "Begin."

2.1.b

Agree to TCPA consent.

2.1.c

Enter your mobile phone number.

Your mobile phone number screen with a Continue button
2.1.d

Enter your verification code, tap "Register."

Enter your verification code screen with a Register button
2.1.e

Enter your name and tap "Register."

Who receives calls at this number screen, asking for your full name

Step 3: Creating and customizing your loved one's profile

Please have your loved one's contact information (phone number and address) to complete this step.

3.1

On the "Get Started" screen, tap the "Install Care Kit" button.

Get Started screen with Install Care Kit and Add loved one buttons
3.2

On the "Install Care Kit" screen, select the Nomo Essential Care Kit and tap "Continue."

Install Care Kit screen with the Nomo Essential Care Kit selected
3.3

Follow the on-screen instructions to complete EMS location and contact information.

EMS & 911 screen: Nomo connects to local 911 in an emergency
3.4

Select your concerns that Nomo will help monitor and tap "Continue."

My Concerns screen listing wake and sleep, dietary, regularity, mobility, memory, and climate

Step 4: How to add your devices

Please have your loved one's Wi-Fi information (network name and password) to complete this step.

4.1

Once you have registered and your loved one's profile is created, the app will guide you into the Device Setup process.

What to install next screen showing Satellite, Tag, Pendant, and Medical ID
4.2

Set up your Hub:

Understanding Hubs screen
4.2.a

Review the information and tips on the Hub setup screens. Tap "Continue" when you're ready to proceed to the next step. Follow the in-app instructions. Once your Hub is on-line, you can set up the rest of the devices in the Essential Care Kit.

4.3

Set up your Satellites:

Understanding Satellites screen
4.3.a

Review the information and tips on the Satellite setup screens. Tap "Continue" when you're ready to proceed to the next step. Follow the in-app instructions.

4.4

Set up your Tags:

Understanding Tags screen
4.4.a

Review the information and tips on the Tag setup screens. Tap "Continue" when you're ready to proceed to the next step. Follow the in-app instructions.

Step 5: Adding to your Care Circle

5.1

How to add new Caregivers:

Nomo app dashboard asking How's Rose?
5.1.a

In the Nomo app dashboard, tap on the "Care" tab at the bottom bar (represented with a heart icon).

5.1.b

Tap the "Caregivers" button and tap the "Add & Invite" button.

Care Circle screen with Call Hub, Poke, and Caregivers buttons
5.1.c

Enter the new Caregiver's name and phone number, then tap "Add to Care Circle."

Add & Invite screen with full name and mobile phone fields
5.2

How to accept an invitation as a Caregiver in an existing Nomo Smart Care Circle:

Welcome screen with a Begin button
5.2.a

Tap the invite link in the text message you've been sent from Nomo Smart Care.

5.2.b

Tap "Begin" on the Welcome page. To set up your profile, enter the invite code you received.

5.2.c

Follow the in-app instructions to set up a Caregiver profile.

Profile screen asking for your full name
5.3

Confirm the new Caregiver has been added:

Care Circle list showing care recipients and friends & family
5.3.a

Tap the Care tab at the bottom bar and tap the "Caregivers" button. Their name should be on the list.

An older man at home wearing a Nomo Tag, with the Hub on the side table

You're set up.

Nomo is now watching over the home, camera-free. If anything in the setup didn't go as expected, call us.

1-844-888-8854

9am to 9pm, seven days a week