"I'm Fine."
A Practical Guide for Caregivers Facing Pushback
Having the hard conversations
The Nomo Smart Careâ„¢ system was created by caregivers who've been in your shoes. We know how difficult it can be to bring up the idea of extra support at home, especially when your loved one is proud, independent, insists everything is fine, or say they are "not that old yet." This guide is here to help you have that conversation with care, clarity, and confidence to meet them where they are at.
Common Pushback Responses
“I don't need help. I'm not that old.”
“I don't want to be watched.”
“I don't want to be a burden.”
“I'm fine.”
“I don't want to change anything.”
"I don't need help. I'm not that old."
What to say
"I know you're doing fine now, and I want to help keep it that way.
The Nomo system looks for small changes in your usual routine, like if you're not moving around as much or if you sleep in longer than normal.
That way, we can catch any issues early and put things in place to help you before anything serious happens."
Real example:
A daughter noticed her dad wasn't going to the kitchen in the mornings. Turns out he had forgotten his medication several days in a row. The system helped her catch it before it became dangerous.
"I don't want to be watched."
What to say
"I hear you. No one is watching or listening.
The Nomo system has no cameras and no active microphones. It just tracks basic movement, like walking down the hall or opening a cabinet.
You live your life just like always. I only get notified if something has changed in your routine or you push a panic button indicating you need help."
Clarification:
As the caregiver, you can view your loved one's routine anytime through the app. But you'll only get alerts when something changes, like if they don't get out of bed by their usual time or skip a usual activity.
"I don't want to be a burden."
What to say
"You're not a burden. You're someone I love. This system actually helps me worry less. I don't need to constantly check in or wonder if you're okay. I can just know.
That makes things easier for both of us."
"I don't want to change anything."
What to say
"You don't have to. There are no buttons to press or apps to learn. The Nomo system works in the background and doesn't interrupt your day.
You just live your life, and I'll only check in if something seems different."
When it gets emotional
What to say
"I'm not doing this to take anything away from you. I'm doing it because I care about you and want to help you stay right where you are — home."
Some families have faced the same resistance. One mom refused the Nomo system at first. But after a fall while getting out of bed, she changed her mind.
Now, she wears her emergency pendant daily and says she feels more secure having it nearby.
Final thought:
These conversations are hard, but they come from a place of love. The Nomo Smart Careâ„¢ system isn't about control. It's about helping your loved one stay independent longer, with confidence and support, and giving you the peace of mind to know they're okay.
"I don't need help. I'm not that old."
What to say
"I know you're doing fine now, and I want to help keep it that way.
The Nomo system looks for small changes in your usual routine, like if you're not moving around as much or if you sleep in longer than normal.
That way, we can catch any issues early and put things in place to help you before anything serious happens."
Real example:
A daughter noticed her dad wasn't going to the kitchen in the mornings. Turns out he had forgotten his medication several days in a row. The system helped her catch it before it became dangerous.
"I don't want to be watched."
What to say
"I hear you. No one is watching or listening.
The Nomo system has no cameras and no active microphones. It just tracks basic movement, like walking down the hall or opening a cabinet.
You live your life just like always. I only get notified if something has changed in your routine or you push a panic button indicating you need help."
Clarification:
As the caregiver, you can view your loved one's routine anytime through the app. But you'll only get alerts when something changes, like if they don't get out of bed by their usual time or skip a usual activity.
"I don't want to be a burden."
What to say
"You're not a burden. You're someone I love. This system actually helps me worry less. I don't need to constantly check in or wonder if you're okay. I can just know.
That makes things easier for both of us."
"I don't want to change anything."
What to say
"You don't have to. There are no buttons to press or apps to learn. The Nomo system works in the background and doesn't interrupt your day.
You just live your life, and I'll only check in if something seems different."
When it gets emotional
What to say
"I'm not doing this to take anything away from you. I'm doing it because I care about you and want to help you stay right where you are — home."
Some families have faced the same resistance. One mom refused the Nomo system at first. But after a fall while getting out of bed, she changed her mind.
Now, she wears her emergency pendant daily and says she feels more secure having it nearby.
Final thought:
These conversations are hard, but they come from a place of love. The Nomo Smart Careâ„¢ system isn't about control. It's about helping your loved one stay independent longer, with confidence and support, and giving you the peace of mind to know they're okay.
A support system, not a surveillance system
The Nomo system is a quiet partner. It gives caregivers peace of mind while respecting privacy. You can:
Monitor movement and routines over time
Get notified if something changes, like missed activity or a fall
Use the emergency button if your loved one ever needs help
Know there are no cameras or active microphones involved
Set it and forget it. Your loved one doesn't have to do anything!
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The Nomo Smart Care™ system helps your loved one stay independent at home — while keeping you connected.
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