FAQs
Do I need to install the Nomo app on the Care Recipient's phone?
Installing the NOMO app on the Care Recipient's phone is optional. If the Care Recipient would li...
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Support
Setup guides, FAQs and videos for your Nomo system
Nomo Hub
Installing the Nomo Hub
Where do I install my Nomo Hub, Satellites and Tags?
Learn how to set up your Nomo Smart Care Sy...
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FAQs
When I buy the Nomo system, what's in the box?
The Essential Care Kit includes three Nomo Smart Care devices — one (1) hub with separate po...
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FAQs
Does the Nomo System use cameras?
No. The Nomo system uses motion and movement sensors, not cameras. We're dedicated to protecting ...
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Nomo Product Set-up
Where do I install my Nomo Hub, Satellites and Tags?
Nomo Hub - The Hub should be installed centrally in the home, ideally in a heavily used room w...
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Adding a compatible medical device
Can my Hearing Aids, Apple Watch or other accessory be connected by Bluetooth to Nomo?
Only certain Beurer and Nomo branded devices are able to be connected to the Nomo Smartcare syste...
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Nomo Product Set-up
Factory Reset a Nomo Tag
To find out if you need to factory reset the tag, click the button in the middle of the tag once....
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Nomo Pendant
How to set-up a Nomo Pendant
A Pendant is a wearable Tag. When used as a pendant, it has an easy to reach alert button and of...
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