What is the "Range" of the tracking device within a standard home?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How does the tracking system protect data privacy while sharing locations with the Care Circle?
The Nomo Hub and Satellites create a "mesh" network that typically covers a standard single-family home (up to 2,500–3,000 sq. ft. depending on wall materials). If you have a larger property or a detached garage, you can simply add more satellite sensors to "stretch" the tracking coverage to those areas, ensuring your loved one is protected throughout their entire living space.
Is the tracking device for elderly (USA) waterproof and durable enough for 24/7 wear?
Yes, the Nomo Tags are designed for the realities of daily life. We recognize that safety doesn't stop at the shower door—in fact, bathrooms are often high-risk areas. Our tags are:
- Water-Resistant: Safe for use in the shower or during hand-washing.
- Long-Lasting: Designed with a battery life that lasts up to a year, removing the stress of daily charging which seniors often forget.
- Versatile: Can be worn in a variety of ways to suit the user's comfort, including as a lanyard or clipped to a belt.
How does the Nomo Smart Care tracking device for elderly (USA) help manage "wandering" behaviors associated with dementia?
For families dealing with cognitive decline, the tracking device for elderly (USA) provides a vital safety net. Our system focuses on "boundary awareness" within the home environment.
- Zone Alerts: Receive a notification if your loved one accesses "off-limits" areas, such as the basement stairs or the front door after dark.
- Departure Notifications: If a senior wearing a Nomo Tag leaves the range of the home hub, the Care Circle is alerted immediately.
- Proactive Care: By seeing movement patterns, you can often identify "pacing" or "exit-seeking" behavior before the senior actually leaves the home.
How does Nomo monitor daily routines and detect changes in activity?
Nomo uses AI to learn daily patterns such as wake-up times, walking frequency, room transitions, bathroom usage, and rest periods. Over time, it establishes a behavioral baseline. When activity significantly deviates—such as prolonged inactivity or missed routines—Nomo flags the change and notifies caregivers.
Does Nomo use cameras or require wearables to track movement?
No. Nomo does not use cameras, microphones, or wearable devices. All tracking is done through discreet motion-based Tags and environmental sensors. This approach removes compliance issues while maintaining privacy and comfort.
How are sensors (satellites, tags, hub) installed and placed within the home?
To setup Nomo, place Tags in key living spaces such as hallways, bedrooms, bathrooms, and entryways. Placement is optimized to track movement flow rather than monitor individuals directly.<br>
Then, plug the Hub into a central location. Setup does not require drilling, wiring, or professional installation.
The Hub is plugged into a central location in the home
How does Nomo detect and alert about potential falls?
Nomo detects potential falls by recognizing a sudden change in movement followed by extended inactivity. While it doesn’t label events explicitly as “falls,” it identifies abnormal patterns that may indicate a fall or medical concern and sends alerts promptly—supporting faster response alongside a medical alert system for elderly users.
Can Nomo send real-time notifications to caregivers when an unusual pattern is detected?
Yes. When Nomo detects behavior outside the learned routine—such as no movement during normal active hours—it sends real-time notifications through the caregiver app. Alerts are actionable and context-based, not constant or noisy.
How customizable are the alert thresholds and monitored behaviors in Nomo?
Caregivers can adjust alert sensitivity and notification preferences within the app. This flexibility allows families to balance proactive monitoring with minimizing unnecessary alerts, tailoring the system to each individual’s lifestyle and health needs.
Can multiple people (family, caregivers) access the tracking data via Nomo’s app?
Yes. Nomo allows multiple caregivers, family members, or professional providers to join a shared care circle. Everyone receives the same insights and alerts, improving coordination and reducing miscommunication.
Does Nomo track location when the elder is away from home?
No. Nomo focuses exclusively on in-home activity tracking. It does not provide GPS tracking outside the home. This intentional design prioritizes privacy and complements—not replaces—external tracking solutions when needed.
What happens when the hub loses Wi-Fi or connection—does tracking pause or fail gracefully?
If connectivity is interrupted, Nomo continues collecting data locally. Once the connection is restored, the system syncs automatically. Caregivers are notified if connectivity issues persist, ensuring transparency without system failure.
Can Nomo integrate with other health devices (e.g. blood pressure monitor, thermometer) to enrich tracking data?
While Nomo does not directly integrate with medical devices like blood pressure monitors or thermometers, caregivers can interpret Nomo’s behavioral insights alongside health readings to gain a more complete picture of wellness trends.
